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Find answers to the most common questions about our services.

About Our Service

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.

Our business address is Fontana & Surrounding Cities. If we can reach you within one hour, you’re in!

Booking & Payments

Just click “Book Now” on our website, select your service, pick a date and time, and enter your details. The whole process takes about 60 seconds. You’ll receive a confirmation email immediately.

We accept all major credit and debit cards. Payment is processed securely online after your cleaning is complete. We never charge your card until the job is done.

Trust & Safety

If something goes wrong, we’re here to make it right. Please let us know right away, and we’ll be there to take care of it. That’s our promise to you!

We have three levels of security in place. First off, our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured, we take security very seriously.

If something was not done as promised, let us know within 24 hours and we will send a team to make it right within a 24-hour window. Before you book, it is worth checking the list of what each service includes — if you expect something to be cleaned and it is not clearly listed, call, text or message us first so expectations match on both sides.

Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.

We are human and we may miss something. If we do, we will come back and re-clean the areas that were missed, free of charge, as long as you tell us within 24 hours. The guarantee depends on a walk-through inspection with your cleaning team at the end of the service — use our cleaning checklist as a guide, and anything you are not happy with is re-cleaned there and then. If the walk-through does not happen because you are not home or not available, the guarantee does not apply, and once it is complete the service is considered finished.