Inland Cleaning only accepts credit or debit cards as a form of payment. We take credit card information at the time of booking. However, we do not charge the card at this time. A hold will be placed on your account (for authorization) one (1) day before the service in the amount of your total balance. This hold is not a CHARGE. After completing the service, we will charge your card and send you an invoice via email. All customers must provide and authorize payment information before the job starts unless otherwise noted. We will release this hold within 2–5 days if you cancel your service for any reason.

Being there when we say we will is important to Inland Cleaning. We reserve a time and cleaner(s) for each customer. Customers have up to 24 hours before their service appointment to make any schedule changes or cancellations. After this time, we will charge a cancellation fee of $70 for any cancellations made.

Maximum Hours

Our flat-rate pricing model sets a maximum number of hours for each type of job. Exceeding that time, we charge a rate of $40 per hour. We do this to account for jobs that require more intensive work or time due to size. However, it’s rare that we ever go over, and we will always let customers know in advance of completion if we think we’ll go over the maximum hours allotted for their job.

1-2 Hour Arrival Window

We always do our best to show up on time; however, we ask that customers please allow us a 1-2 hour window to account for traffic, parking, and other surprises along the way.

We know how much you love your pets, and we love them too! Therefore, we offer pet-friendly cleaning services to keep your home clean and safe for your furry friends. Our cleaning experts use pet-safe cleaning products and take extra care to remove pet hair and dander.

Inland Cleaning is proud to offer our 100% Satisfaction Guarantee. If you’re not satisfied, we’re not happy. After the service, we ask you to perform the mandatory inspection with your cleaning team. As a guideline, please use our cleaning checklist during the walk-through. If you are not 100% satisfied with the work performed, our teams are happy to re-clean any missed areas per your request, FREE OF CHARGE at the TIME OF SERVICE. Note: TO INSPECT CAREFULLY: After you’ve done the walk-through, Inalnd Cleaning services are complete. We will charge accordingly for any additional services. If clients are unable to perform the walk-through inspection due to not being home, available, or choosing not to do the walk-through inspection, our 100% satisfaction guarantee will be considered null and void. Pro Tip!: For a move-out cleaning, we HIGHLY RECOMMEND you invite your landlord to the walk-through inspection with the cleaners. To be able to best meet your expectations, you can also send us a cleaning checklist from the landlord before your service appointment